Wow, with all the CANBUS and "universal parts bin" (or nearly universal), I would have expected the steering wheels to actually be the same. That full-size Transit one looks identical externally to the Transit Connect steering wheel I put in my van, but I guess the module inside it must be different & causing drey's issue. Time for him to return that one and get a TC steering wheel. The programming is already done, so just swapping on the right part will finally get him going.