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I'm a happy camper now thanks to the info provided above. I was talking to someone and mentioned the problem I was having with the lights and whether I should call the dealer again. He told me to call a certain person to see if he could help as he deals with repairing Ford fleet vehicles. I brought the van to him and hooked it up. Initially we tried the steps outlined in the document without the BCM update and it did not work. We went to the BCM Programming and updated to the latest version of the BCM and he told me it was up to me to push the button to do the install as he didn't want to be the one to screw things up and me to blame him. Now I even have a greater knowledge of how the IDS software works and how much dealers will try to blow you off instead of getting the correct answers. Thanks for that info it was spot on

Had the day off Friday so I decided it was time to add heated seats to my Van. This isn't my first rodeo with adding heated seats to a car that didn't come with them from the factory. The first step was to yank the seats: Having an elevated work area makes things go a bit faster: Disassemble, add the heating element, reassemble: We pulled the center console and mounted up the switches: Wired everything up to switched power and we're off to the races: No more cold butts!

Just got this information from the Service Manager where I purchased my 2017 TC XL Cargo Van: --------------------------------- SSM 46321 - 2014-2017 Transit Connect - Battery Drain Due to Frequent Door Openings and Approach Light Strategy Some 2014-2017 Transit Connect vehicles may exhibit a condition that causes the battery to discharge. If normal battery drain diagnosis leads to no issues, it may be caused by the approach lights illuminating every time the body control module (BCM) receives a lock/unlock signal or opening any door. If the door remains open, the lights will remain illuminated for up to 10 minutes. If the vehicle was built on or before 11-Dec-2016, reprogram the BCM to the latest calibration using IDS release 103.05 and higher. Calibration files may also be obtained at www.motorcraft.com. For all vehicles, access the BCM Configuration Parameters. Select Module Programming, Programmable Parameters, Personality, Approach Light. Choose Disabled and follow the screen prompts to completion. Use causal part 14A068 and applicable labor operations in section 10 of the SLTS manual. APPLICABLE VEHICLES 2014 - 2017 CAR: HC V408 (EU) --------------------------------- The fix was done at no cost, under my warranty. Hope this helps!