lmtd8099 Posted September 19, 2020 Share Posted September 19, 2020 Hi all, I recently purchased a 2014 Transit Connect passenger LWB. Today I started getting errors regarding the rear driver's side door being ajar. The latches have been replaced properly under the recall. I've been doing lots of research but have yet to find the conclusive answer on what is needed to resolve. Thanks in advance for any help. Quote Link to comment Share on other sites More sharing options...
sKiZo Posted September 19, 2020 Share Posted September 19, 2020 If this started after the recall work, then the hinges obviously weren't "replaced properly". Take it back to the dealer and tell them to RTFM before trying again. Quote Link to comment Share on other sites More sharing options...
DonShockley Posted September 20, 2020 Share Posted September 20, 2020 (edited) I had the door fail on my 2015 AFTER the recall was supposedly installed. Eventually found out that no parts were replaced during recall. Got no response from Ford or NHTSA back in 2018 when I reported dealer had not installed recall properly even though I provided photos, videos, and audio recording showing dealer staff admitting that's exactly what happened. Fast forward to June 2020 and the day I am trading in my 2015 in to buy a 2020 TC and I get a SECOND recall notice. Turns out this was done at lots of dealers so the second recall is to verify if the first recall was done properly. Second recall is number 20S30. Links: https://media.ford.com/content/fordmedia/fna/us/en/news/2020/06/10/ford-motor-company-issues-two-safety-recalls-in-north-america.html https://static.nhtsa.gov/odi/rcl/2020/RCMN-20V331-1020.pdf Edited September 20, 2020 by DonShockley Quote Link to comment Share on other sites More sharing options...
lmtd8099 Posted September 20, 2020 Author Share Posted September 20, 2020 Thanks for your thoughts. I got the second recall notice and that checked out fine with their online instructions. I'm wondering if the dealer might be willing to still take a look. Perhaps they originally weren't installed properly and they failed anyhow. Just a bit frustrating since I just purchased the van. Quote Link to comment Share on other sites More sharing options...
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