rear entry conversion question

[andreamichelle]

I hope I am in the right spot to post this,I have been posting on the wrong forum so here is the 3rd time.LoL
I bought a 2016 rear entry conversion it is the transit connect wagon xlt.

I love this vehicle but I do have some concerns with the rear end.
I bought this to transport my son and when he uses his power chair and I hit a bump,pot hole ect you can hear it bottom out in the back,I really don't want to damage anything and I am wondering what can be done about this?

There is a remaining warantee on the adaptive part and wondering if the issue would be on them if the lower flooring is the problem?

[jrm223]

So that's a wheelchair lift/entry conversion? I've seen those and they hang down from the bottom a good bit. Most likely, you'll need to adjust your driving style to avoid potholes & bumps or at least slow down a bit when you see them ahead of you. But, you could try calling the company that installed it and find out if there's any way for them to raise it a bit, though I kind of doubt it...

[andreamichelle]

1 hour ago, jrm223 said:

So that's a wheelchair lift/entry conversion? I've seen those and they hang down from the bottom a good bit. Most likely, you'll need to adjust your driving style to avoid potholes & bumps or at least slow down a bit when you see them ahead of you. But, you could try calling the company that installed it and find out if there's any way for them to raise it a bit, though I kind of doubt it...

yes its a rear entry and the floor had been dropped a few inches,I called the dealer and they are amazing to deal with and said when it was converted the suspension should of been updated as well.they are going to send me to there technician and correct the problem at no cost which relieves me after paying for this LoL

[G B L]

How much lower is it than a TC 's under mounted spare ?