I used to work for a couple of Ford dealer for many many yrs. On some vehicles maintenance Items are a little harder than others. These Transit Connects are pretty straight foward. The maint is fairly simple. Oil/filter changes almost too simple. Trans fluid change not too bad. Brakes very easy. Get some basic metric tools, maybe a floor jack and jack stands and some drive up ramps. Read/learn from a Ford or other repair manual or online. What scares most people is all the electronics. I am no where computer savy as many-but I can read a code reader. A good one is best. Should you have any drivability problems , just fix it. You can trust the codes it displays ( as opposed to the early/mid 1980s when Ford, Chevrolet, Dodge, FI and processor controls came to be-lots of errors). If doing the work yourself is not an option, then you may wish to stay with the purchasing dealer-if your treated fairly and repairs are done right the first time. Otherwise find an independent that has been around a while servicing/repairing vehicles . These are usually the busiest garages ,lots of their business from repeat business and/or has come by word of mouth.