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Driver and Passenger Doors Stuck Open


MattsTC
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2015 Titanium.

 

Hi, new to the forum.  Last winter and then in March the sliding doors started to get stuck in the open position.  It happened on the coldest day of the year, of course, and then again in a March ice/snowstorm.  Not sure if it's climate-related damage, but sure didn't help.

 

The door is opened all the way until it move past a certain point where it normally rolls over and slightly "bumps" to keep it in the open position and not roll back on you if not parked perfectly level.  But now it seems that it opens too far, or the "bump" that would keep it open on the center rail is catching.

 

The only way to release it is to manually go to the back of the door, grab the center rail bracket, pull the door back towards you and rotate the bracket towards the front of the vehicle thus getting it back past the "bump" and letting the door roll forward.

 

If I could compare to a working side of the door to a non-working component, but both of the doors are plagued with this illness.  I have remove the center track sliding door trim and do not see any excessive wear or broken parts or rollers.

 

Is there a bumper that limits how far the door can open thus keeping it from getting past the furthest-most open position and preventing it from closing?  Does the release have something to do with the roller?

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