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Transmission failure


Patricia
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Hi there!

Recently, my car had transmission failure.   It has less than 60000 but over the 5 year guarantee period by a month.  My car was fixed by a 3rd party.

I found out that Ford had issued earlier a technical service bulletin acknowledging that the 2010-2013 transit connect may exhibit an upshift flare or lack of 3rd and or 4th gear along with burnt automatic transmission fluid.  They have a direct clutch repair kit available to address these concerns.

I feel that Ford should have informed me of this issue so I can have it fixed before my guarantee was over. 

Also, the NTSA has recalled several 2013 models  with the same transmission failure issue.  Unfortunately, Transit Connect is not among them.

Has anybody in this forum had the same problem with the transmission?

 

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