Hi Guys! Just signed up for the Forum after doing a search for this very issue.
My problem was noted at test drive and thought it was just where the dealer plates had been hung close to the bumper sensor. That was early March 2019. Unfortunately it
happened on my way home after taking delivery and happens almost every time reverse is selected.
Each time the vehicle has been serviced, inspected I raise this issue and to date this has been looked at 5 to 6 times by 2 dealers over 10 months. In In October the Parking
Aid Module was replaced under warranty and this did not cure the problem.
I am now harassing the salesman that sold me the vehicle who has been helpful and has tried to resolve the issue within the dealership.
2 weeks ago I called Ford and was given a case number and advised to call my Service Manager. Today I called again and received a second case number and was told to expect contact from Fords local Area Manager within 24 hour.
My Ford Dealer has been great, but as I see it they are stuck between a 'rock and a hard place'.
They acknowledge and can replicate the problem, they have implemented what Ford has instructed them to do. And the latest I was told is that the problem is with Ford Engineering.
They belive the problem is in the wiring harness, but it could take hours to find and repair and probably days to replace. My dealer will not expend time if Ford are not going to pay!
Meantime, we have this issue that frankly 'Pisses me OFF!" every time I select reverse gear. I think i'll text the sales guy every time this happens, Piss him off too!