Picked up my new Transit Connect yesterday. When I got it home and attempted to put the rear seats down, one folded just fine. The red strap on the rear of the other one wouldn't budge, then it let go.
I've called 4 local dealerships (Seattle area... Renton where I bought it, Kirkland, Issaquah, and Snohomish). The only service desk to actually put a person on the phone with me was Snohomish, but there is no availability until August 8th.
First off, has anyone else had this happen? Secondly, how hard would it be to fix it myself? Since I didn't hear anything snap, I'm assuming the tab must have slipped off something inside.
Thx!