Diane Huber Flores

After this experience I will make sure we never have tire locks again. What a nightmare.

The problem has been the nut is so inset to wheel that the mechanic can't get tool to nut.

We did. We have looked all through van. There is no key. I agree. The dealer has not been much help. Thanks!

Help. We bought our transit last June and love it. We got a 2016 connect used with only 11000 miles. Now we are in need of new tires. We just realized the dealer did not include the key for the wheel locking nuts. We have been to 2 ford dealers and 3 tire shops and no one can get nuts off nor have a key. They said our lock is different from others and their extraction kit will not work. Anyone have any experience or advise. Here is what it looks like.