Reppik

60 days with out my FTC. They are still telling stories. I have sent a letter to CEO and now looking for legal representation to recoup losses. We will see. Most lawyers I talk to say I have a good case.

I do drive a lot. I own an an electrical AV company. I do work in Nevada SF and Santa Barbara area for custom home owners and contractors.. The van has racks and tools in it but nothing that would over weigh the van. It is used as it was intended. The latest is, the dealership is waiting on one part for the rebuild of my transmission. This is either the most incompetent system to get a car repaired or there are other motivations behind this. I can't beleive it is realistically taking this long to fix a brand new truck. I have submitted with ford to buy it back and not getting much communication on that front. I have now submitted a complaint with the BBB under the lemon law. This issue has taken the truck out of service for business for over 50 days with all the repairs. I won't even go into the un ethical and misconduct of the first service attempt. That was not a good start with Ford Service. I bought this truck to replace my Chevy Astro van for reliability and gas milage. This experience has been one of the biggest mistakes I have made in my life. I have never felt so abandoned by a company. I have now called my Ford Co rep 3 times over 6 days with no call back. As for service on the transmission: I had the van serviced with oil changes regularly and no issues were found aside fron said leaks.

I have a 2014 transit connect. At 4000 miles the transmission was leaking. I took it in to get it fixed. Two weeks later I got the car back after not so great service. At about 41000 miles it discovered the transmission was leaking again. Had it serviced and a week later got it back with better service. Then drove it for a full week before the truck left me stranded because the transmission blew. I was 300 miles from home. Now it has been in the shop for over a month and it doesn't look like I'm getting it back before Christmas and maybe even the new year. This has done harm to my business and confidence in ford. Closing in on 50 days out of service for this brand new vehicle. Communication and help from ford is very hard exhaustng and unhelpful. It's a lonely world when things go wrong. So so disappointed in "American made" right now! PS hard shifting was there prior.