My 2019 transit was new and had issues with reverse from day one .It would always be slow and clunk into gear .Then at 12500 miles I stopped to reverse into my driveway ,well it would not engage . Cars at this point are very close .I had to drop it into drive and get out of danger. Went to ford and they said dust was in the switch plate and cleaned it.Then at 20000 miles same thing ,snot go into reverse ,I had to stop car and restart to reverse. Went to ford. Second Time ,They cleaned it again and I have to get all my tools out to bring it in for service. I use it for work and beg Ford for a work vehicle I can use for work .But no they give me a new vehicle loaner that I can't use for construction. They suck at the counter Johnson city tennessee