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Beckie Sutmoller

remote key opens locks, but won't start car

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New used 2012 Transit Connect XLT.  I have been using after market key to start car and manually unlock doors.  Just realized that the second key was a remote door lock/unlock and that works fine.  However, it won't start the van.  Is there something I haven't figured out?  Programable? Just not connecting properly?  Please help!

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