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Can't lock driver door


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Driver door on 2010 TC won't lock with fob or key. With key I can only turn lock CCW (unlock). It won't budge CW. With the fob the actuator motor makes the clicking sound, but I starting to think the lock cylinder is the problem. I can't remove it to disconnect from actuator. I removed the c-clip, turned key to CCW position & pushed in the tab with a screw driver, but can't rotate the key CW past the 12 o'clock position, which is supposed to remove it. I thought if I got the lock cylinder out, the actuator should work if the cylinder itself is damaged. Or, cylinder is fine & actuator is shot. Either way, lock cylinder has to come out. Any ideas?

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nphinc, the procedure I read is slightly different than what you describe. After you push in the tab (locking pin), you release the key and let it go back to its vertical position. Then you rotate the door lock cylinder clockwise not the key. The cylinder is supposed to then come out. If the lock cylinder does not rotate (and it seems as if yours does not), I am sure you thought of using some silicon spray. Let us know.

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