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windshield washer pump not working


Mariusz P
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I got problem with my Washer in Ford Transit Connect 2010. The Window washers stopped working, I drove 300 miles, so it is not frozen. I have already checked the fuse, but it is ok. I don't know were is located the washer pump. Probably it is located on the Reservoir, but i don't know how to acces. Can You please help me guys?

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Ok, first item is to check the fuse, which you have done. Just to make sure, it is in position 180, bottom row, third from the left, a 20 amp fuse. After checking the fuse, there is not to much else that can be done. The service manual has the normal items of checking the wiring from the wiper/washer switch to the washer pump. The washer pump is attached to the bottom of the fluid reservoir under the left (drivers side)front fender. You have to remove the fender splash shield to get access. Just out of curiosity, does the washer pump work for the rear windows? The same pump works for both front and back, it just reverses direction when pumping to the rear windows. One last item, do you have any fault codes DTC's? Front washer fault code for wiring is B2114 and for rear wring is B2115. You can check for codes by using the self test read out on the dash. Press and hold the trip odometer reset button (the one on the left of the LCD readout) and turn the ignition switch to the start position.
Release the reset button when the LCD readout says tESt (takes about 5 seconds).
The first display is gAgE (it tests all the gauges).
Then press the reset button 8 more times to see if there are any DTC's.

If there are none, it will read NONE.

Turn the ignition key off to end the test.

Good Luck.

Edited by 103west43rd
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  • 11 years later...
On 12/29/2012 at 11:15 PM, 103west43rd said:

Ok, first item is to check the fuse, which you have done. Just to make sure, it is in position 180, bottom row, third from the left, a 20 amp fuse. After checking the fuse, there is not to much else that can be done. The service manual has the normal items of checking the wiring from the wiper/washer switch to the washer pump. The washer pump is attached to the bottom of the fluid reservoir under the left (drivers side)front fender. You have to remove the fender splash shield to get access. Just out of curiosity, does the washer pump work for the rear windows? The same pump works for both front and back, it just reverses direction when pumping to the rear windows. One last item, do you have any fault codes DTC's? Front washer fault code for wiring is B2114 and for rear wring is B2115. You can check for codes by using the self test read out on the dash. Press and hold the trip odometer reset button (the one on the left of the LCD readout) and turn the ignition switch to the start position.
Release the reset button when the LCD readout says tESt (takes about 5 seconds).
The first display is gAgE (it tests all the gauges).
Then press the reset button 8 more times to see if there are any DTC's.

If there are none, it will read NONE.

Turn the ignition key off to end the test.

Good Luck.

Awesome information, looks like I have a pump failure on my 2013, fuse is okay, both front and rear washer is not working, dtc said "none"

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