I have a 2016 Transit Connect XL Cargo.
The fan blows just towards the face. When you change the mode (bottom, windshield, etc) it does not change. Nor does the temperature gauge changes. Also the in air circulation and A/C button does not light up either.
I checked the fuses, no blown fuses. Only thing i saw was Fuse 71 ( heating control head) had a 7.5 Amp inserted when the fuse diagram indicated 10 AMP. I changed to 10 amp, no luck.
Appreciate any insight.