I just took my connect to the dealer yesterday due to grinding. I was told my front pads were down to the metal and my rears had about 15% left. Then they tried to tell me it was "normal" wear and tear. What is "normal" about a vehicle with under 5000 miles on it? and, there was a period of 6 weeks last year that i had it parked at a friends house while i traveled. I am a dog walker in SF and probably haul about 250-300 # on average 5 days a week. They have since covered my front brakes under warranty and "reinspected" the back brakes and say they now have 50%. He said he compared them with new brakes and they are "fine". Anyone else have this type of problem?