Regarding FORD Safety Recall 18S20 – Shift Cable Bushing Replacement affecting 2013-2014 Ford Escape, & 2013-2016 Ford Fusion, this failure mode also appears on certain models of the Ford Transit Connect. In my case, I have a 2015 XLT that experienced this failure.
The original factory-original bushing is white. The replacement bushing outlined in the recall below is orange. This is a standard Ford part used on "small" chassis Ford vehicles and is common amongst vehicles using