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williaty

How can you tell if a van has SYNC?

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I thought this was an easy question but I'm no longer sure that it is. I thought that because my van has the AM/FM/CD radio with the full keypad including the PHONE button, that meant that it had SYNC. This is the radio unit I'm talking about:

Ford-Transit_Connect_Wagon-2014-1600-06.

 

However, when I push the PHONE button to attempt to arrange pairing, I get a display that says "AUDIO MUTED" and no option to pair, reset, or anything else.

 

Does this mean my van doesn't actually have SYNC?

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My 2016 display looks slightly different. It is not as monochrome as yours. My center console has the sync logo near the cigarette lighter.

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You might not have the Bluetooth module, in this case the phone button acts as a mute button in most cars.

 

Bluetooth and Sync are not synonyms.

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Damn, I thought if you had SYNC, you had bluetooth. Ford's ordering options are just stupid!

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Would have thought as well. Have you checked ETIS if your Connect was equipped with Bluetooth?

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OK, found ETIS. Seems to have little to no data about my van. It looks like it's a UK thing as all the outgoing links are to ford.uk domains.

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2 hours ago, williaty said:

I thought this was an easy question but I'm no longer sure that it is. I thought that because my van has the AM/FM/CD radio with the full keypad including the PHONE button, that meant that it had SYNC. This is the radio unit I'm talking about:

Ford-Transit_Connect_Wagon-2014-1600-06.

 

However, when I push the PHONE button to attempt to arrange pairing, I get a display that says "AUDIO MUTED" and no option to pair, reset, or anything else.

 

Does this mean my van doesn't actually have SYNC?

Same radio that came in my 2014  -  It's the next to cheapest option of them all (the only thing cheaper doesn't have the CD) and no Sync for sure  -  If you did have Sync, there would be a badge bragging about it  ;-)

 

The phone button is working as designed  -  When your phone rings, press the button and the stereo goes silent

 

I replaced mine with a Pioneer Nav unit and now I do have Bluetooth and all the bells and whistles

 

Don

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2 minutes ago, williaty said:

OK, found ETIS. Seems to have little to no data about my van. It looks like it's a UK thing as all the outgoing links are to ford.uk domains.

 

No, it's global, it should list the full configuration of your van.

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There is a website where you put in your VIN and it tells you everything that came on the vehicle.  I don't have a link to it, but when I checked out mine shortly after I bought it, I learned all sorts of things about the van that I didn't know

 

Don

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Just now, mrtn said:

 

No, it's global, it should list the full configuration of your van.

Nope, doesn't list any info at all. Googling it, there's threads in other Ford owners forums about how ETIS is euro-only and, on the rare occasions when it does list info about USDM cars, much of it is wrong.

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Yep, I entered my VIN, no it doesn't have any information, yes, that's the same function many other US Ford owners report as being wildly inaccurate.

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