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turn off or shorten duration lights are on

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Found a sticky note in my van looks like ford TSB information the technician used. Tried to upload a picture of it the paper found  but got a error message file to large?  Anyway refers to TSB 12651D4 reprogram BEC module SSM 46321  test 9002 WF Dark mode . Maybe someone can decode this .how do you upload a simple picture off my cell phone to this message board?  Hope this helps 

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Google has some background on "SSM 46321":

 

image.png.02a1714c157ceaf11636fc3603f5eef0.png

 

All these sites only offer that tidbit; the rest may be behind a paywall. Google will find these ;)

 

"BEC module" probably refers to "Battery Energy Control Module (BECM)".

 

"Dark mode" as a term floats around when it comes to turning off this fanciness via the Ford diagnostics software.

 

"TSB 12651D4" - unclear

 

"test 9002 WF" - unclear

 

 

I'd very happy a solution, too.

 

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I took this info to the closest dealer to me. They weren't even willing to look at the paper I handed them until I had paid them $120. If they didn't understand what was written or they couldn't find it in my van, they kept the money.

 

Christ, I wish I could get away with ripping my customers off like that! Well, no, actually I don't because I'm not a sleezeball.

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@bart luther - you are awesome dude! Many thanks for finding that info. THE HOLY GRAIL has been discovered :worship:

 

@cynar - thanks for researching the Da Vinci Code :detective:

 

I think this is enough info to get my dealer to service my van and have this issue fixed before my 3 yr warranty ends in January.

I hope others have success and share what happens.

 

@williaty - is your van still under warranty? If so, this shouldn't be an issue getting fixed at no cost. Time to take it up a notch. Good luck!

 

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23 minutes ago, windguy said:

@williaty - is your van still under warranty? If so, this shouldn't be an issue getting fixed at no cost. Time to take it up a notch. Good luck!

 

The van is at 3 years, 30,300mi so I think the original warranty is gone. I bought it as a Certified Pre Owned a month ago and the CPO warranty extension has a $100 deductible per visit.

 

 

EDIT: Well... I may need to explore this. The 2014 basic warranty was 3 years/36,000mi. Looking at the title history, even though it's a 2104, it didn't actually move off the lot to the first owner until June 25, 2015. That means it would still be covered under both terms of the basic warranty.

 

Does the original warranty transfer to the 2nd owner even if the van is bought as a CPO?

Edited by williaty

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My van was just under the 30000 mile mark and was still covered under the bumper to bumper warranty. The Ford dealer in my area covered this reprogramming of the module with no cost to me. Good luck everybody who would like to have their van put into dark mode I am going camping this weekend and won't be lit up like a Christmas tree

20171103_115947.jpg

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21 hours ago, williaty said:

The van is at 3 years, 30,300mi so I think the original warranty is gone. I bought it as a Certified Pre Owned a month ago and the CPO warranty extension has a $100 deductible per visit.

 

 

EDIT: Well... I may need to explore this. The 2014 basic warranty was 3 years/36,000mi. Looking at the title history, even though it's a 2104, it didn't actually move off the lot to the first owner until June 25, 2015. That means it would still be covered under both terms of the basic warranty.

 

Does the original warranty transfer to the 2nd owner even if the van is bought as a CPO?

I think the warranty period starts when the 1st owner takes possession (transfer of title). So your 3 year period would end 06/24/18, but it looks like you'll hit the 36K mark on mileage before the 3 year time period.

 

Per the 2015 Model Year Ford Warranty Guide (attached PDF below)

KNOW WHEN YOUR WARRANTY BEGINS
Your Warranty Start Date is the day you take delivery of your new
vehicle or the day it is first put into service (for example, as a dealer
demonstrator), whichever occurs first.

 

I also think the original warranty transfers to subsequent owners. I'm sure that's in some warranty info from Ford but didn't see it in the attached PDF but may have overlooked it. Good luck and keep us posted.

 

2015-Ford-Warranty-Guide-version-1_frdwa_EN-US_01_2014.pdf

Edited by windguy

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10 hours ago, Bart Luther said:

My van was just under the 30000 mile mark and was still covered under the bumper to bumper warranty. The Ford dealer in my area covered this reprogramming of the module with no cost to me. Good luck everybody who would like to have their van put into dark mode I am going camping this weekend and won't be lit up like a Christmas tree

 

 

 

How do the rear parking sensors react to having that bike rack on your trailer hitch?

Enjoy your camping trip.

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On 11/3/2017 at 2:33 AM, williaty said:

Does the original warranty transfer to the 2nd owner even if the van is bought as a CPO?

Absolutely  the warranty does follow the car.

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Just got this information from the Service Manager where I purchased my 2017 TC XL Cargo Van:

 

---------------------------------

 

SSM 46321 - 2014-2017 Transit Connect - Battery Drain Due to Frequent Door Openings and Approach Light Strategy


Some 2014-2017 Transit Connect vehicles may exhibit a condition that causes the battery to discharge. If normal battery drain diagnosis leads to no issues, it may be caused by the approach lights illuminating every time the body control module (BCM) receives a lock/unlock signal or opening any door. If the door remains open, the lights will remain illuminated for up to 10 minutes. If the vehicle was built on or before 11-Dec-2016, reprogram the BCM to the latest calibration using IDS release 103.05 and higher. Calibration files may also be obtained at www.motorcraft.com. For all vehicles, access the BCM Configuration Parameters. Select Module Programming, Programmable Parameters, Personality, Approach Light. Choose Disabled and follow the screen prompts to completion. Use causal part 14A068 and applicable labor operations in section 10 of the SLTS manual.

APPLICABLE VEHICLES
 2014 - 2017 CAR: HC V408 (EU)

 

---------------------------------

 

The fix was done at no cost, under my warranty.

 

Hope this helps!

 

 

 

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@mickster - many thanks for sharing the SSM info. This will be very helpful when I talk to my service advisor.

 

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Mickster...thanks!:thumbsup:

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I went to my local dealer today with the intent of making sure they can perform this SSM under my 3yr/36k bumper-to-bumper warranty and to give them a heads up if they want prepare with any downloads they need to perform to minimize the amount of time they will need my van in service. I gave the service advisor the attached doc below, he read it, and said they will do this under warranty if I'm having a battery issue. He gave me back the piece of paper, said this type of service is done by their 'electrical tech' and they will need the van for a few days, so make an appointment when I'm ready. Two days? Attitude aside, I'm glad they are willing to make this fix under warranty, I hope. Chapter two to follow. Stand by.

 

SSM 46321 Dark mode.pdf

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Thanks for posting the Pdf everyone

Edited by G B L

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:love_shower:I'm a happy camper now thanks to the info provided above. I was talking to someone and mentioned the problem I was having with the lights and whether I should call the dealer again. He told me to call a certain person to see if he could help as he deals with repairing Ford fleet vehicles. I brought the van to him and hooked it up. Initially we tried the steps outlined in the document without the BCM update and it did not work. We went to the BCM Programming and updated to the latest version of the BCM and he told me it was up to me to push the button to do the install as he didn't want to be the one to screw things up and me to blame him. Now I even have a greater knowledge of how the IDS software works and how much dealers will try to blow you off instead of getting the correct answers.  Thanks for that info it was spot on:thumbsup:

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On 11/8/2017 at 8:09 PM, windguy said:

I went to my local dealer today with the intent of making sure they can perform this SSM under my 3yr/36k bumper-to-bumper warranty and to give them a heads up if they want prepare with any downloads they need to perform to minimize the amount of time they will need my van in service. I gave the service advisor the attached doc below, he read it, and said they will do this under warranty if I'm having a battery issue. He gave me back the piece of paper, said this type of service is done by their 'electrical tech' and they will need the van for a few days, so make an appointment when I'm ready. Two days? Attitude aside, I'm glad they are willing to make this fix under warranty, I hope. Chapter two to follow. Stand by.

 

SSM 46321 Dark mode.pdf

Chapter 2 & 3 - The Good And The Bad

 

Chapter 2 - Brought my van into the dealer on Thursday to have SMM 46321 done. Gave the service advisor the printed out PDF with the helpful notes from Mickster. Two steps to perform, update the BCM and set the approach lights to dark mode. Should be easy peasy. I also asked that the headlights be adjusted higher since I've haven't gotten around to doing it myself. The headlight adjustment seems to be an improvement, that's the good news. The dark mode enabling didn't get done, that's the bad news. The tech updated the BCM, I was told, but when you open the slider, the front/rear lights come on and if you leave the door open they stay on for 10 min, same as before. I always leave my driver side slider open in the garage to air out the van plus it's easy to pop in/out if I need something. Cycling the high beam lever on/off still turns the lights off.

 

Chapter 3 - Back to the dealer this morning for another go at it. Again I give my service advisor the printed PDF, this time highlighting in yellow the second part about the programming. After about 15 minutes, the service advisor tells me they are having problems setting the dark mode. They can see the option in the programming, but it won't let the tech basically save the change or move out of that screen. May be either an operator issue or their programming device but probably not the van, but they need to consult with Ford IT to troubleshoot. Chapter 4 to follow. Stand by.

 

 

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Windguy don't give up. If I could do it with no prior knowledge of IDS software an experienced service tech should be able to do it;). The steps outlined in the document were spot on. I wondered if he updated the PCM and not the BCM? I bet that is what my original tech did when I brought it to the dealer and told him to do the update and because of that, that is exactly why I tried disabling without doing my BCM first and of course it didn't work because my TC was built prior to that 2016 date in the document. When the service writer said the lights couldn't be done. I wish I could of saw exactly the steps the tech took instead of sitting in the waiting room for over an hour hoping for the right outcome and then getting the brush off when they obviously didn't do what I told them about the update but I had no way of proving it at that time. It took me a little over 15 minutes from the time my guy plugged it in and when we had it all reprogrammed .

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3 hours ago, JoeMan said:

Windguy don't give up. If I could do it with no prior knowledge of IDS software an experienced service tech should be able to do it;). The steps outlined in the document were spot on. I wondered if he updated the PCM and not the BCM? I bet that is what my original tech did when I brought it to the dealer and told him to do the update and because of that, that is exactly why I tried disabling without doing my BCM first and of course it didn't work because my TC was built prior to that 2016 date in the document. When the service writer said the lights couldn't be done. I wish I could of saw exactly the steps the tech took instead of sitting in the waiting room for over an hour hoping for the right outcome and then getting the brush off when they obviously didn't do what I told them about the update but I had no way of proving it at that time. It took me a little over 15 minutes from the time my guy plugged it in and when we had it all reprogrammed .

Thanks Joeman. The dealer is close by but it's still a time sink. I would like them to get it right on my next visit.

You may be right about the tech not doing the right update to the BCM and that may explain why the programming tool wouldn't let them make the dark mode change. I'll bring that up if they get stuck. I too would like to be able to hang off the tech's shoulder and see what he's doing but there's a cloak of secrecy when they drive the van off to the service bay.

 

Edited by windguy

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