Jump to content
Ford Transit Connect Forum
   

Wiper blade flew off while driving


Recommended Posts

Two weekends ago was quite an eventful day for me. I was 2 hrs into a road trip when I drove through a bunch of bugs. Hit the lever to clean the windshield, and near the beginning of the cleaning cycle the driver side wiper blade just flies off the arm and off the car. That meant that the metal arm dug into the windshield and caused a nice scrape through the whole windshield as it finished the cleaning cycle. This happened 8 weeks to the day of me buying the brand new car.

Has anyone else had something like this happen to them?

Link to comment
Share on other sites

   

It was very not good.

I've had a HORRIBLE time with Sunrise Ford in North Hollywood. Taking my car in after this incident was trip #5 to the dealership for their mistakes. The offered to polish the windshield. However, when I got the car back there was now a chip in the windshield, and two places that the scratch was too deep for the polish to "fix". Sales refused to replace the windshield, so now it's been filed as a warranty repair. They took pics at the dealership that were horrible quality, so I have to take different (better!) pictures today and email them to the tech/repair guy. Hopefully Ford will replace the windshield, but I'm not optimistic about my chances.

The wiper arm was not damaged at all that I can tell.

I tried going to autozone and getting a new blade, but they didn't have one to fit the Ford arm. The attachment point/mechanism is not a "standard" and quite frankly is very poorly designed. I would expect it to fail, and it will definitely be something that I have to repeatedly check from now on. I'll take a picture to post here when I take the others of the damage.

Link to comment
Share on other sites

Thanks for the up date.

I think if you make enough polite noise they should come around. The District manager is the one to talk with

I will have to check out the arm set up on mine

Looking forward to the pictures

Link to comment
Share on other sites

  • 2 weeks later...

Ford dealership contacted me Aug 3 to say that the warranty replacement was approved. As of today (Aug 12) they are still waiting on the windshield to come in for the replacement. Apparently windshields are a "vendor only" item that they have to special request. Even with the "emergency" order they have no ETA on when it will arrive.

Link to comment
Share on other sites

Ford dealership contacted me Aug 3 to say that the warranty replacement was approved. As of today (Aug 12) they are still waiting on the windshield to come in for the replacement. Apparently windshields are a "vendor only" item that they have to special request. Even with the "emergency" order they have no ETA on when it will arrive.

second that. glad you're getting it fixed. long wait though considering you're in a major city.

if you couldn't drive your TC because of a cracked windshield, that would be a bummer.

side question - how did end up at Sunrise to get your van?

Sunrise in NH or Fontana?

I got my van at Sunrise NH but only because they were the closest dealer in the Costco auto buying program. there are other dealers closer to where I live and I'm using a local one for my service.

Edited by windguy
Link to comment
Share on other sites

Apparently the SWB, cargo van with rear liftgate option isn't very popular, and the Sunrise dealership in NoHo was the only one that had one "in stock". I kinda wish I had gone with Galpin instead. The sales guys at Sunrise have zero attention to detail. I have been very disappointed in their ability to do their jobs.

Link to comment
Share on other sites

Finally got the windshield replaced today. Other than the now scratched pain on the passenger side support lip, everything looks okay.

Went ahead and got my first oil change (even though I'm only at 1700 miles) and had them double check for trans fluid leaks while the van was there today. Dealer guy said, "My tech says that the 2015 Transit is different than the previous model and, so far, has not had any leak issues.".

Link to comment
Share on other sites

Finally got the windshield replaced today. Other than the now scratched pain on the passenger side support lip, everything looks okay.

Went ahead and got my first oil change (even though I'm only at 1700 miles) and had them double check for trans fluid leaks while the van was there today. Dealer guy said, "My tech says that the 2015 Transit is different than the previous model and, so far, has not had any leak issues.".

glad you got that fixed

regarding what your sales rep said, that's a bunch of manure. per my post in the "leak" thread, my '15 had the leak problem and is addressed under the SSM from Ford.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...